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VICTORIA DIEHL

UX Champion who thrives in collaborative environments, leading cross-functional teams to translate complex ideas into clear, intuitive experiences

MY MISSION

I strive to bring creative ideas and successful solutions worth remembering to any project through design thinking strategies. 

FAVORITE QUOTE

"When something goes wrong in your life just yell "Plot Twist!" and move on."

- Molly Weis

ABOUT

VICTORIA DIEHL

I graduated from the University of Wisconsin Oshkosh with bachelor degrees in Interactive Web Management (IWM) and Journalism.

 

Through passion, hard work, and dedication, I have become proficient in successfully creating designs and experiences worth remembering.  

 

While not working, I like to spend my free time reading or playing video games. Another interest of mine is cooking. My favorite meal to make is P.F. Chang copycat lettuce wraps. However, I also enjoy creating something new from the items I have available at home. 

 

2016 InnovaIT Mobile App Design CompetitionWinner

Through a deep understanding and effective execution of user experience strategy, mentorship, and management, I confidently create processes and establish connections that fuel positive environments and drive designs for experiences worth remembering.

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ALL PROJECTS

SELECTED PROJECTS

Explore some of my past projects. Discover my typical workflow and the decisions involved in each project. All showcased projects have been created and designed with a responsive nature in mind

Information Architecture

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Design

Research

A/B Testing

Implementation

Responsive

PRODUCT LISTING PAGE REDESIGN

The Miles Kimball company faced the challenge of presenting their older audience with a visually seamless and efficient way of viewing large grids of their products.
 
The objective of this project was to sort the displayed information in such a way that it would be easier for the user to digest, which would ultimately lead to increased click-through and conversion rates.
MEMBER LOYALTY PROGRAM
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MEMBER LOYALTY PROGRAM

The Miles Kimball company faced the challenge of retaining repeat customers and customers that returned to their site more than once a year. 
 
The objective of this project was to create an enticing enough experience for customers to return to the website multiple times throughout the year. One pain point throught the project was finding a way to help a small company compete with Amazon's famous  2-day free shipping and customer's newly emerging opinion that shipping should be free wherever they shop online.

Design

Information Architecture

Research

User Testing

User Flow

Prototypes

Mockups

Responsive

AmFam App
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Design

Information Architecture

Research

User Flow

Prototypes

Wireframes

Mobile App

AMERICAN FAMILY INSURANCE ADDED APP FEATURES

The typical AmFam insurance app user ranges from 25 to 37 years old and uses their phone for both entertainment and work-related needs. They believe their phones should make their lives easier by assisting them with tasks. Users are frustrated with a lack of features in the app such as adding a driver to their car insurance policy.

My objective during this project was to update/create a brand style guide in addition to updating the UX of the app by adding the ability to add a driver to the user's car insurance policy through the AmFam app.
CONTACT ME

CONTACT ME

To download a PDF of my resume click the image. Feel free to connect! I'm always happy to chat about UX, design, or just link up with fellow professionals. Fill out the form below and I'll get back to you ASAP.

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VLD

Victoria Diehl

©2024 by Victoria Diehl

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